30 Days to Change Your Mind. Simple as That.
We want you to love your purchase. But we also know that sometimes things just don't work out — wrong color, changed your mind, whatever the reason. Here's how returns work.
You've got 30 days from the date of delivery to return unused items in original condition with tags still attached for a full refund. The only thing we can't refund is the original shipping cost. That's it. No restocking fees, no interrogation about why you're sending it back.
But here's the important part: all returns must be approved by our support team first. Don't just slap a label on the box and ship it back, because unauthorized returns can't be processed. Reach out through our contact page, and we'll walk you through the process.
A few more things worth knowing:
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Free replacement orders and gifts are final sale and cannot be returned or exchanged.
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If your order arrived damaged, snap a photo and send it our way. We'll sort it out fast.
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Refunds are processed within 5 business days after the item is received and verified at our warehouse.
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Items that don't meet the return conditions may be denied and disposed of.
If you're unsure whether your item qualifies, just ask. We'd rather answer a quick question than have you frustrated with the process. Head to the contact section on our website and drop us a message.